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Hardware Replacement

Hardware Replacement

23 Jun 2017

Some of you may have noticed, that your websites went down at about 07:00PM (GMT) Thursday night. This occurred because software that automatically updates on the server got corrupted & caused problems with configuration files. We were able to get the problem sorted & restored everyone's websites within a few hours & only a few problems, which were quickly sorted out.

During this time we noticed one of the hard-drives in the storage array behaving abnormally. On full investigation the drive has been found to be faulty.

Therefore, tonight between about 10:00PM - 11:00PM GMT, we will be swapping out the faulty hard-drive for a new one. This should only take a few minutes to complete the work, but the server might be slow for a while, as the data redundancy is fully restored.

Most of you won't notice the change. It will also not affect email, or other services.

If you have any questions or concerns then please contact us.

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